Sangoma’s Getting Started Professional Training is a 2-day hands-on training course that will get you ready to sell, configure, and deploy Sangoma’s FreePBX enterprise products. The training will highlight Sangoma FreePBX introductions and specifications, important deployment architecture and strategies, use cases, installation and implementation techniques, and troubleshooting skills.

If you wish to enroll into this classroom training course, please visit the Calendar and search for scheduled Classroom events.

Course Outline

  • Course Introduction
  • Sangoma University
  • FreePBX UC Introduction
    • FreePBX Features
    • Support
    • Where FreePBX Sits
    • Appliances
    • Sangoma IP Phones
  • Initial Setup
    • Out of Box Experience
    • Setup Wizard
    • Basic Mode & Advanced Mode
        • LAB 1: Login
  • Deployment ID & Licenses
    • Obtaining Licenses
        • LAB 2: Obtaining Licenses
  • Updating FreePBX
    • Module Admin - Updates
  • System Admin
        • LAB 3: System Admin
  • CA Certs & HTTPS Setup
  • SSH Clients
        • LAB 4: SSH CLient
  • Setup of Extensions
    • Quick Create Extensions
    • Extensions Module
        • LAB 5: Quick Create Extensions
    • End Point Manager
        • LAB 6: End Point Manager
    • Mapping Phones to PBX
        • LAB 7: Mapping Phone to PBXact
    • Directing Phone to PBX
        • LAB 8: Manual Phone Setup
        • LAB 9: Zero Touch Phone Setup
  • Asterisk SIP Settings
        • LAB 10: Asterisk SIP Settings
  • User Management
        • LAB 11: User Management
  • Phone Apps
  • User Control Panel
        • LAB 12: UCP
  • Trunking
    • SIP Trunk
        • LAB 13: SIP Trunk
  • Distributed Calling
    • Ring Groups
        • LAB 14: Ring Groups
    • Queues
        • LAB 15: Queues
      • IVRs and Call Flow
        • LAB 16: System Recordings
        • LAB 17: Setup IVR
        • LAB 18: Misc Applications
  • Outbound Call Routes
  • Caller ID Explained
  • Time Conditions
        • LAB 19: Time Conditions
    • Phone Features
      • Follow Me
          • LAB 20: Follow Me
    • Calendar
          • LAB 21: Calendar
    • Sound Languages
          • LAB 22: Spanish Language
    • Paging
          • LAB 23: Page Groups
    • Company Directory
          • LAB 24: Company Directory
    • Call Parking
          • LAB 25: Call Parking
    • Conference Rooms
          • LAB 26: Conference Rooms
    • Contact Manager
          • LAB 27: Contact Manager
    • BLF Alerts - Sangoma Phones
    • BLF Button Presses - Sangoma Phones
    • Caller ID Management
          • LAB 28: Caller ID Management
    • Call Recording
      • Inbound Hierarchy
      • Extensions
      • On Demand
      • Conflicts
      • Reports
          • LAB 29: Call Recording
    • User Control Panel
          • LAB 30: UCP
    • Zulu
    • Backup & Restore
          • LAB 31: Backup

    Sangoma’s Getting Started Administrator Training is a 3.5 day hands-on training course that will get you ready to sell, configure, and deploy Sangoma’s FreePBX enterprise products. The training will highlight Sangoma FreePBX product introductions and specifications, important deployment architecture and strategies, use cases, installation and implementation techniques, and troubleshooting skills.

    If you wish to enroll into this classroom training course, please visit the Calendar and search for scheduled Classroom events.

    Course Outline - FreePBX 14

    • Course Introduction
    • Sangoma University
    • FreePBX UC Introduction
      • FreePBX Features
      • Support
      • Where FreePBX Sits
      • Appliances
      • Sangoma IP Phones
    • Initial Setup
      • Out of Box Experience
      • Setup Wizard
      • Basic Mode & Advanced Mode
          • LAB 1: Out of Box Experience
    • Deployment ID & Licenses
      • Deployment IDs
      • Sangoma Portal
          • LAB 2: Obtaining Licenses
    • Updating FreePBX
      • System Admin - Updates
          • LAB 3: Updating
    • System Admin
          • LAB 4: System Admin
      • System Admin Distro Updates
    • CA Certs and HTTPS Setup
    • SSH Clients
          • LAB 5: SSH CLient
    • Setup of Extensions
      • Quick Create Extensions
      • Extensions Module
          • LAB 6: Quick Create Extensions
      • End Point Manager
          • LAB 7: End Point Manager
      • Mapping Phones to PBX
          • LAB 8: Mapping Phone to FreePBX
      • Directing Phone to PBX
          • LAB 9: Manual Phone Setup
          • LAB 10: Zero Touch Phone Setup
    • Asterisk SIP Settings
          • LAB 11: Asterisk SIP Settings
    • User Management
          • LAB 12: User Management
    • Phone Apps
    • User Control Panel
          • LAB 13: UCP
    • Trunking
      • SIP Trunking
          • LAB 14: SIP Trunks
    • Distributed Calling
      • Ring Groups
          • LAB 15: Ring Groups
      • Queues
          • LAB 16: Queues
        • IVRs and Call Flow
          • LAB 17: System Recordings
          • LAB 18: Setup IVR
          • LAB 19: Misc Applications
          • LAB 20: Call Flow Toggle
    • Outbound Call Routes
          • LAB 21: SIPStation Out Route
    • Caller ID Explained
    • Time Conditions
          • LAB 22: Time Conditions
      • Phone Features
        • Follow Me
            • LAB 23: Follow Me
            • LAB 24: Follow Me Softphone
      • Calendar
            • LAB 25: Calendar
      • Sound Languages
            • LAB 26: Spanish Language
      • Paging
            • LAB 27: Page Groups
      • Company Directory
            • LAB 28: Company Directory
      • Call Parking
            • LAB 29: Call Parking
      • Park & Announce
            • LAB 30: Park & Announce
      • Conference Rooms
            • LAB 31: Conference Rooms
      • Contact Manager
            • LAB 32: Contact Manager
      • BLF Alerts - Sangoma Phones
            • LAB 33: BLFs
      • BLF Button Presses - Sangoma Phones
            • LAB 34: Sangoma BLFs
      • VoiceMail Notify
            • LAB 35: VM Notify
      • Caller ID Management
            • LAB 36: Caller ID Management
      • Queues
        • Agent Restrictions
        • Agent Login
        • Agent Pausing
        • Virtual Queues
        • VQ Failover
            • LAB 37: Queues
      • DISA
            • LAB 38: DISA
      • Call Recording
        • Inbound Hierarchy
        • Extensions
        • On Demand
        • Conflicts
        • Reports
            • LAB 39: Call Recording
      • FAX
            • LAB 40: FAX
      • Class of Service
            • LAB 41: Class of Service
      • User Control Panel
            • LAB 42: UCP
      • Zulu
      • Firewall
            • LAB 43: Firewall
      • Backup & Restore
            • LAB 44: Backup

      Sangoma’s Getting Started Administrator Training is a 3.5 day hands-on training course that will get you ready to sell, configure, and deploy Sangoma’s FreePBX enterprise product. The training will highlight Sangoma FreePBX introductions and specifications, important deployment architecture and strategies, use cases, installation and implementation techniques, and troubleshooting skills.

      If you wish to enroll into this classroom training course, please visit the Calendar and search for scheduled Classroom events.

      Course Outline - FreePBX 14

      • Course Introduction
      • Sangoma University
      • FreePBX UC Introduction
        • FreePBX Features
        • Support
        • Where FreePBX Sits
        • Appliances
        • Sangoma IP Phones
      • Initial Setup
        • Out of Box Experience
        • Setup Wizard
        • Basic Mode & Advanced Mode
            • LAB 1: Out of Box Experience
      • Deployment ID & Licenses
        • Deployment IDs
        • Sangoma Portal
            • LAB 2: Obtaining Licenses
      • Updating FreePBX
        • System Admin
              • LAB 3: System Admin
          System Admin - Updates
              • LAB 4: Updating
          • System Admin Distro Updates
      • CA Certs & HTTPS Setup
      • SSH Clients
            • LAB 5: SSH CLient
      • Setup of Extensions
        • Quick Create Extensions
        • Extensions Module
            • LAB 6: Quick Create Extensions
        • End Point Manager
            • LAB 7: End Point Manager
        • Mapping Phones to PBX
            • LAB 8: Mapping Phone to FreePBX
        • Directing Phone to PBX
            • LAB 9: Manual Phone Setup
            • LAB 10: Zero Touch Phone Setup
      • Asterisk SIP Settings
            • LAB 11: Asterisk SIP Settings
      • User Management
            • LAB 12: User Management
      • Phone Apps
      • User Control Panel
            • LAB 13: UCP
      • Trunking
        • SIPStation
            • LAB 14: SIPStation
      • Distributed Calling
        • Ring Groups
            • LAB 15: Ring Groups
        • Queues
            • LAB 16: Queues
          • IVRs and Call Flow
            • LAB 17: System Recordings
            • LAB 18: Setup IVR
            • LAB 19: Misc Applications
            • LAB 20: Call Flow Toggle
      • Outbound Call Routes
            • LAB 21: SIPStation Out Route
      • Caller ID Explained
      • Time Conditions
            • LAB 22: Time Conditions
        • Phone Features
          • Follow Me
              • LAB 23: Follow Me
              • LAB 24: Follow Me Softphone
        • Calendar
              • LAB 25: Calendar
        • Sound Languages
              • LAB 26: Spanish Language
        • Paging
              • LAB 27: Page Groups
        • Company Directory
              • LAB 28: Company Directory
        • Call Parking
              • LAB 29: Call Parking
        • Park & Announce
              • LAB 30: Park & Announce
        • Conference Rooms
              • LAB 31: Conference Rooms
        • Contact Manager
              • LAB 32: Contact Manager
        • BLF Alerts - Sangoma Phones
              • LAB 33: BLFs
        • BLF Button Presses - Sangoma Phones
              • LAB 34: Sangoma BLFs
        • VoiceMail Notify
              • LAB 35: VM Notify
        • Caller ID Management
              • LAB 36: Caller ID Management
        • Queues
          • Agent Restrictions
          • Agent Login
          • Agent Pausing
          • Virtual Queues
          • VQ Failover
              • LAB 37: Queues
        • DISA
              • LAB 38: DISA
        • Call Recording
          • Inbound Hierarchy
          • Extensions
          • On Demand
          • Conflicts
          • Reports
              • LAB 39: Call Recording
        • FAX
              • LAB 40: FAX
        • Class of Service
              • LAB 41: Class of Service
        • User Control Panel
              • LAB 42: UCP
        • Zulu
        • Firewall
              • LAB 43: Firewall
        • Backup & Restore
              • LAB 44: Backup